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Terms & Conditions
Please read these Terms and Conditions carefully before using the website AHA by Ana Uzelac. By accessing or purchasing from this site, you agree to be bound by the following terms. If you do not agree with any part of these terms, please do not use the site.
1. Overview
This website is operated by AHA by Ana Uzelac. Throughout the site, the terms “we”, “us”, and “our” refer to the artist and store owner. AHA by Ana Uzelac offers this site and its services conditioned upon your acceptance of all terms, conditions, and policies stated here.
2. Products and Availability
All scarves sold on this website are limited edition fine art reproductions printed on silk. Each item is subject to availability and may sell out at any time. Once an edition is sold out, it will not be restocked. We reserve the right to modify or discontinue a product at any time without notice.
3. Pricing and Payment
All prices are listed in EUR (or as otherwise stated) and include applicable VAT for EU customers. Shipping fees and any additional taxes (such as import duties outside the EU) will be calculated at checkout. We accept secure payment methods via major credit cards and third-party services such as PayPal and Stripe. We do not store your credit card information.
4. Orders
Once you place an order, you will receive an email confirmation. Please ensure all personal and shipping details are correct. We reserve the right to cancel or refuse any order for reasons including limited product availability, suspicion of fraud, or incorrect pricing.
5. Shipping
We ship worldwide from France. Orders are processed within [2–5] business days. Shipping times vary depending on destination. Detailed shipping information is available on our Shipping Policy page. Customers are responsible for any customs fees or import taxes.
6. Returns and Exchanges
Due to the limited edition and artistic nature of our products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged or defective. In such cases, please contact us within 5 days of receiving your order at [insert email address], with photos and a description of the issue.
7. Intellectual Property
All content on this website, including images, texts, graphics, logos, and product designs, is the intellectual property of Ana Uzelac and may not be reproduced, distributed, or used without written permission.
8. Personal Information
Your submission of personal information through the site is governed by our Privacy Policy.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of this site or from the purchase of our products. Our liability is limited to the total amount of your order.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions.
11. Contact
For questions about these Terms and Conditions, please contact:
Email:ana@anauzelac.com
Website:anabyanauzelac.com
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